Wellness Program Coordinator (Wisconsin)
Job ID 2025-9447
Description
WebMD Health Services is part of the WebMD family. We have been designing well-being programs for employers and health plans for over 20 years. Our mission is to empower organizations and their populations to improve well-being through personalized, strategic partnerships.
Overview:
WebMD Health Services (WHS) is a division of WebMD whose mission is to provide expert guidance that inspires people to take charge of their health. We do this by helping people understand their health risks, make smart health care decisions, and take active steps toward living healthier lives. Our health, well-being and dedicated services power programs from employers, health plans and government organizations and are delivered online, onsite, and telephonically. Learn more at webmdhealthservices.com. WebMD is an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individuals with Disabilities.
Position Description:
Remote—Wisconsin
The Dedicated Wellness Program Coordinator (DWPC) will operate in a hybrid setting, with travel across the state of Wisconsin 3+ days per week. This position will work collaboratively with the WebMD account team, and with the guidance and direction of the Dedicated Well-being Services Team Lead and Senior Team Manager to support the implementation of programming that aligns with the client’s overarching well-being program and the WebMD products and services that enable it.
The DWPC will be responsible for providing health education and increasing awareness of the client’s well-being program offerings. This role will implement a variety of health education and promotional events, both in-person and virtually.
The successful candidate will have a background in health promotion, population health management, health communications, exercise physiology, and/or nutrition.
In this role, the candidate will:
- Develop, coordinate logistics for and implement educational programs and events (i.e., presentations, fitness classes, cooking classes, book club, biometric screenings, flu vaccine clinics, interactive tabling booths, etc.).
- Increase awareness and engagement in the client-wide well-being programs.
- Promote well-being through meaningful interactions with employees.
- Work with key stakeholders to create a culture of well-being at the worksite level.
- Work in partnership with a dedicated well-being program team to support the delivery of program offerings related to the client’s well-being program.
- Monitor participant satisfaction surveys and identify opportunities and solutions for improvements
- Track and monitor participant engagement and experience.
- Assist in the production of aggregate reports, including participation and health risk data.
- Perform other, varied job-related duties as assigned
Qualification, Skills, and Experience:
EDUCATION AND CERTIFICATIONS
- Bachelor of Arts (BA) or Bachelor of Science (BS) degree in a health-related discipline is required.
Preferred:
- Exercise/fitness certification, ideally in group fitness
- Professional Certification from National Wellness Institute (NWI), The National Commission for Health Education Credentialing (NCHEC), or the equivalent certification
PROFESSIONAL EXPERIENCE
- Minimum of 2 years Wellness Coordinator/Health Coaching or similar client-facing experience required
PROGRAM DELIVERY
- Business and technology services experience
- Experience delivering presentations to small and large groups both in-person and virtually
STAKEHOLDER & CLIENT RELATIONSHIPS
- Professional presence and technical credibility
- Enthusiasm for interacting with program participants
COMMUNICATION & TECHNICAL SKILLS
- Excellent written and verbal communication abilities
- Proficiency in Microsoft Office (Word, PowerPoint, Excel), Google Workspace (Docs, Sheets, Slides), and Canva Pro
- Comfortable navigating virtual/hybrid work environments
PERSONAL ATTRIBUTES
- Thrives in dynamic, fast-paced settings
- Solutions-oriented mindset
- Ability to work independently and manage multiple priorities
As a member of WebMD Health Services, you may have access to confidential and sensitive information (including Protected Health Information) that will require you to follow additional protocols to ensure the security of our data. As a core requirement, you must implement and act in accordance with the organization’s information security policies; protect assets from unauthorized access, disclosure, modification, destruction or interference; execute security processes or activities; and report security events or potential events or other security risks to the appropriate parties within the organization.